Service Fulfillment

Comarch Next Generation Service Fulfillment (NGSF) is a solution designed to reduce time to market and automate the fulfillment process for customer service delivery on-top of a hybrid network. The solution employs the model-driven (catalog-driven) concept, which enables the orchestration of hybrid networks where Virtual Network Functions and Network Services are modeled consistently, with physical network functions and “legacy” network services employing the TMF SID model. NGSF (using ETSI NFV ISG terminology) can implement e2e service and MANO orchestration, and manage the VNF instantiation process. The solution can implement this process ether as one solution or in a federation model orchestrating third party domain orchestrators. 


Comarch Next Generation Service Fulfillment

The solution assumes building services from pre-defined components managed in the service catalog, thus enabling CSPs to reduce time to market for new offers and maintain a high level of innovation in their product portfolio. In the NFV/SDN era these “pre-defined components” can be introduced much more quickly than by using traditional hardware-based services. This unleashes the full potential of catalog-based modeling, which, prior to the NFV/SDN era, was hampered by the physical limitations of networks. Thanks to catalog-driven orchestration, NGSF enables the swift introduction of traditional and digital services, delivered in sophisticated value chains. The fulfillment process is realized on top of existing technological silos, which allows step by step transformation programs without the need for huge up-front investments.




Deliver new services based on hybrid networks (NFV/SDN and legacy networks)

Benefit quickly from NFV/SDN technology combined with a legacy netowork to deliver new customer servcies. New network functions can be easly on-boarded into the servcie catalog, and new services for customers can be created using the service and resouce catalog to avoid coding and scripting. Pre-integration with BSS Product Catalog enable new products to be offered, and the “fail fast”, “beta service” concept of the OTT world to be embraced.

Increase the creativity of product/service managers

Let your employees easily assemble new services, thanks to reusing pre-defined service components - the solution is based on the TMF SID:CFS-RFS-R model, so system operators can easily define new services directly in the service catalog, without having to understand the technical aspects of the employed SOA technology. Speed-up service creation by introducing better reusability of service components. Easily incorporate partners’ services into your portfolio to pave the way for becoming a service aggregator.

Improve time to market for convergent offerings

Quickly launch and deliver next-generation convergent offerings (including digital and content-augmented services) regardless of the underlying technology, thanks to the ability to build services from pre-defined components managed in the service catalog. Shorten product lifecycles thanks to the service fulfillment process being based on a central product & service catalog.

Align service offerings with network capabilities

Improve the relation between the service offerings and network capabilities, thanks to centering the service fulfillment process around integrated product & service catalogs. Achieve true customer centricity – the solution inspires a shift of the core competence from network operations to customer service innovation.

Increase business efficiency and cut costs

Lower the TCO, as a result of automating the service fulfillment process. Decrease service launch and delivery costs thanks to service fulfillment automation. Quickly and easily integrate third party service components, existing legacy systems and the service infrastructure thanks to using Service Inventory as an integration hub. Consolidate many vertical OSS systems to a horizontal platform in a step-by-step manner.

Model-driven Fulfillment and Assurance Pre-integration

Comarch Next Generation Service Fulfillment


This solution consist of:

Case Study

European Tier 1 Operator

Multi-market transformation improves time to market and the cost of service delivery in the business customer segment

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White Paper


White Paper


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